Episode 11 – Season 1

Ben Smith, Head of Product, fastP.A.Y.E and Jake Bates, Workplace Wellbeing Specialist, fastP.A.Y.E | The On-Demand Pay space and how the sector is evolving to improve its approach to wellbeing

On-Demand Pay is the sector of fintech that fastP.A.Y.E operates in. In this episode, Ian is joined by two colleagues from fastP.A.Y.E; Ben Smith who is head of product and who has driven the development of fastP.A.Y.E since its inception 2 years ago and Jake Bates who is an Employee Wellbeing Specialist who helps educate customers about fastP.A.Y.E.

The podcast discusses:

– What an On-Demand pay app does and the various business models
– How it helps employee wellbeing
– Why employer control is important
– How a good On-Demand app avoids being part of the problem, including

– Referrals to debt charities
– Intervention by employers
– Access to benefits instead of an advance
– Limiting the size of an advance and encouraging additional work hours

Listener’s will get a good overview of the On-Demand or Salary advance space and some key areas to watch out for to ensure the app makes a positive contribution to employee wellbeing,

Jake’s Linked in profile: https://www.linkedin.com/in/jake-bates/
Ben’s Linked in profile: https://www.linkedin.com/in/bensmithlondon/ 

Jakes Media Choice: Never Split the difference – https://www.waterstones.com/book/never-split-the-difference/chris-voss/tahl-raz/9781847941497
Ben’s media choice: Mind the Product – https://www.mindtheproduct.com/ 

Research referenced in the Podcast:
Gartner Report – 6 trends on the hype cycle for the digital workplace 2020 https://www.gartner.com/smarterwithgartner/6-trends-on-the-gartner-hype-cycle-for-the-digital-workplace-2020/ 

Reward and Employee Benefits Association: 2020 employee wellbeing research –https://reba.global/content/reba-employee-wellbeing-research-2020-wellbeing-is-evolving-to-be-at-the-core-of-workplace-culture